Shipping & Returns

SHIPPING POLICY

At Hook House -our small brick-and-mortar shop, we take pride in doing things a little differently.

All orders are lovingly packed and shipped once a week—every Tuesday.

This rhythm allows us to focus on quality over quantity, honoring the slower pace that makes life feel more meaningful.

We truly appreciate your support and your patience. Thank you for being part of our world.

RETURN & EXCHANGE POLICY

At Hook House, we understand that sometimes things don't work out as expected. That's why we have a hassle-free return and exchange policy in place. Whether you've had a change of heart or are dissatisfied with a product, we've got you covered.
Our goal is to provide you with a seamless and enjoyable shopping experience, and we're here to assist you every step of the way. If you have any queries or need support, don't hesitate to get in touch with our friendly team.